AP House Los Angeles

Terren and the entire team at AP House Los Angeles have been incredible. The penthouse is a design nirvana, such a chill and inviting space in the city. I’ve purchased two pieces from them and can’t say enough good things about the experience. If you’re a fan of Audemars Piguet and in the city, definitely make an appointment and see for yourself. 10/10

I have had the pleasure of working with Ebony for over 8 years now, first on Rodeo and now at the AP House on Sunset. I am a huge watch enthusiast, and have been into countless watch boutiques both in places that I’ve lived and when traveling (domestically and abroad), and I can say without a doubt that Ebony is second to none. Every time I pass by, I am treated with respect, integrity, and like a friend. I also often bring my family, and Ebony is always welcoming with open arms, as is the rest of the staff, who are genuinely excited to see us (especially my young children which are often causing a ruckus). This kind of treatment is a reminder that AP is still in fact a relatively small company, with great culture of putting people first and offering intimate experiences. I am very fortunate to have met Ebony and to be able to work with the AP House on my watch collecting journey. Being treated well in the watch world, especially after the madness of the last few years, isn’t something to take for granted. And for that I’m a loyal client and look forward to growing my relationship with Ebony and rest of the team for decades to come.

My relationship with Audemars Piguet began nearly 10 years ago when I acquired my first timepiece from the Westime boutique on Rodeo Drive. Over time, I continued to add to my collection with pieces from Westime and other authorized dealers in Las Vegas. I was eager to continue building my relationship with the brand, but as the years went on, circumstances seemed to work against me. By the end of 2019, watch prices skyrocketed, demand surged, and availability became increasingly limited. The authorized dealers, unfortunately, were less forthcoming in offering support. I truly believed that my connection with the brand had come to an end, and I felt it was impossible to ever acquire another piece. Then, in 2024, I had the fortune of bringing one of my timepieces to the AP House for service. From the moment I walked in, I felt a warmth and welcome from Zoe and Christen, who promptly assisted me with the service. But it was when I had the chance to meet Alis that things took a wonderful turn. I shared my journey and frustrations with her, and our conversation was truly a breath of fresh air. Surrounded by the stunning environment at the AP House, I felt a sense of comfort I hadn’t felt in years. Alis exuded professionalism, passion, and enthusiasm for the brand, which instantly reignited that special connection I had lost when the brand was still largely handled by independent dealers. Not only did Alis make me feel heard and understood, but she also took the time to discuss potential pieces I might be interested in and try on pieces. What struck me most was that she remembered that my birthday was approaching, and when I returned to pick up my serviced piece, I was pleasantly surprised to find that she had secured the Offshore we had talked about months earlier. Alis is the reason I’m excited to restart my journey with Audemars Piguet. Her dedication and care made all the difference.  Thank you, Alis, and to the entire AP House family, for making this experience so memorable and for reminding me of what makes Audemars Piguet truly exceptional.

My recent experience with Audemars Piguet has been exceptional, thanks to Aspen Agnew and the team at AP House Los Angeles. I purchased the Royal Oak Offshore - 26238ST.OO.2000ST.01, and the entire process was seamless. Aspen was fantastic—always available and went above and beyond by demonstrating the watch’s features via video call. The customer service was top-notch, and shipping was both quick and secure. Aspen also added some thoughtful touches, like a complimentary travel pouch and an AP Coin, making the experience even more memorable. I’m excited to continue building my collection with Aspen, particularly from the Royal Oak line, and I highly recommend Audemars Piguet to friends and colleagues.

I am utterly shocked and appalled by the reviews given to Ebony Cole by a handful of entitled, small minded and rude people in the Google review section of the AP House Los Angeles. Ebony is a class act. A kind, smart, funny and genuinely caring senior sales person at AP. She is the definition of what becoming part of the AP family is about. I have known Ebony for 4 years and she is the epitome of a professional brand ambassador. Why would she be chosen to personally hand Kevin Hart a collectible piece for his birthday if the company did not feel she is the perfect representation of the brand. Skip the trolls’ comments and trust me when I say, I could not have been luckier when I started my journey with AP. She is a gem. Peace. JF

I followed Ebony from the Beverly Hills boutique to the new AP House, and what an incredible atmosphere and experience. The AP House does not feel like a retail store at all. Beautifully designed, incredible ambiance, and the perfect balance of AP's ethos and LA's refinement. From the watch room, to the bar, to the balcony, to the workshop, and, most importantly, to the people that work here, the AP House encompasses all things luxury and welcoming, while still offering a personalized, boutique service. AP is miles ahead of the competition. I have nothing but love and appreciation for their hospitality. The whole experience from booking an appointment to organizing parking to escorting me to the penthouse was superb. And to top it all off with a fantastic time-piece, while enjoying the LA sun with a drink of my choice, has left me speechless. Thank you Ebony for taking me on this journey. I couldn't have asked for a better guide in all things AP! Thinking about another watch brand? Don't. This is the first and final for any enthusiasts. Have any doubts? Just call and ask for Ebony. You will not be disappointed!