AP Urgent Care - City of Industry - City of Industry, California

Ruby Lan

I walk in today and luckily for me they allowed it. The staff was very friendly and welcoming as soon as I walked in. Not long after I checked in and sat down I was already brought in, no need to have long time to wait!

The nurses Ms Rosa and the doctor Dr Lin are so nice and I could tell they were really concerned about my son’s health and would make sure that he got the best treatment that he needed.

易谦庸

非常棒的体验，医生都很nice，讲中文。解决了我们的困扰。非常感谢Lin医生和护士Rosa，我女儿开始有些紧张，在她们帮助下很快就适应了。

Winnie Schuster

I took my grandfather needing stitches and imaging. They took really great care of us and were extremely friendly and accommodating to boot!

Special shoutout to Rosa and Dr Nguyen for their excellent care. They were both extremely attentive to my grandfather’s needs, empathetic, and kind.

Not every urgent care center has people as dedicated to good patient care, but AP Urgent Care rose above the rest.

5/5, thank you so much!!

Rubina Madni

This place is awesome. Clean, efficient, and friendly. My child came down with an ear infection while we were visiting family in the area. We were seen right away and the NP was so kind and thorough. Our RX was sent right away.

Shirley Tan

Thank you to the staff for taking great care of my dad. We had an excellent experience at this urgent care. The staff was caring and attentive from the moment we walked in. America was our MA and Flora was our provider.

Flora assessed his shoulder pain and sent him to the correct ER for the dislocation. They were very informative and answered all our questions. We would recommend this urgent care to anyone.

Darong Ma

I have been to this place twice in the last two months. The first time experience was not great. Like other reviewers said, the front desk people were rather rude, the middle age lady nurse was making accusations saying my medical condition was not urgent, and threatened to refuse service, the short asian lady doctor also treated me like I was an ignorant child with an unprofessional attitude and without any explanation on my medical condition. The wait was also like more than an hour. So, that was the first time which was rather bad.

Today, I went there for the second time. To be honest, I didn’t have any expectations let alone high ones. I just want to get there and have my antibiotics proscription and be done with it. Surprisingly, the front desk lady was not rude. The tall young Asian lady nurse was really nice and professional. The young male doctor was very patient and kind. He discussed my condition with me, informed me about my antibiotic medication and some home remedies for my condition. He even apologized for the long wait today. Yes, I waited for 2 hours today. He is probably the nicest doctor there in this location.

So today, I am giving this place a 4 stars for my second visit. The Friday team at this location rocks and keep up the good work. Thanks for being kind and patient with your patients. Thanks for the professionalism and respect for your patients.

For my first visit, I will not hesitate to give a 1 star because it was really bad.

Please stop being rude and impatient with your patients. Be more professional, be kind and respectful and I am sure your patients will treat you the same.

Brooke Lynn

This is my first time at AP Urgent Care. I arrived at 2:00pm and it's now 2:40pm I'm already in the exam room gonna see the doctor. Rosa and America were very kind and gentle. Nice waiting room, exam room, clean, nice staff, and fast service. No one likes to wait. 5 stars for sure.

Marisol Campos

Rosa-medical assistant , very helpful and polite. She provided great service.
Flora -CNP
They were amazing !
They both gave me excellent service!
Flora-CNP went above and beyond for me and provided an exceptional customer service! I am grateful for her caring attitude and dedication to my health!
Office staff was welcoming and provided great customer service.